We are committed to respecting and protecting your privacy as a visitor to our Web site at http://www.clinicalnutritioncenter.com. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this Web site.

This Privacy Statement describes the practices and policies we have put into place to safeguard your personal and health-related personal information that may be gathered and used as you visit our Web site.


The policy may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us using any of the methods outlined at the end of our Privacy Statement.

Who Is Collecting the Information?

Clinical Nutrition Center (CNC) is collecting information on this Web site as outlined in this privacy statement.

What Information Do We Collect?

Automatic Collection of Information: If you do nothing during your visit but browse through the web site or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our web site and tell us the number of visitors to our site each day. Our Web server automatically collects and records the following information:

• The name and release number of web browser software used

• The operating system used

• Date and time you access our site

• The address of the Web site that linked to us (referrer URL)

Permission-based Collection of Information:

At different places on our site depending upon the feature you use, you may be asked to volunteer personal and health-related information such as your name, email, mailing address, telephone number, and health history.

The following information is collected with your permission at this Web site:

• Health preference or health history information with personal identification information

• Personal information/identification gathered through user site registration

• The e-mail addresses of those who subscribe to our newsletter

• The names and e-mail addresses of those who subscribe to our newsletter

• The names and e-mail addresses of those who use a feedback form

• The e-mail addresses of those who communicate with us via e-mail

How Do We Use the Information We Collect?

The information we gather automatically and with your permission during your visit to our Web site is used in the following ways:

• Monitor, review, measure, and analyze Web site utilization

• Modify and enhance the Web site

• Improve the content and design of our Web site

• Determine the need for new programs and services

• Respond to your requests

• Monitor the changing health information needs of site visitors

• Monitor and improve our customer service efforts

• Study general usage habits and demographic information for our own marketing research purposes

• Distribute news and other health information requested by Web visitors

• Notify visitors about updates to our Web site

• Contact consumers for marketing purposes

With Whom Will the Information Be Shared?

The personally identifiable information gathered during your visit to this Web site is not shared with any organization for any purpose. We do not rent, sell, exchange or in some way provide personally identifiable information to any third-party organization.


Access and Correction of Personal Information

Opt-out of Transfer of Information

Individuals may notify us that they wish to opt-out and prevent the transfer of their personally identifiable information by:

• Calling us by telephone at: (303) 750-9454

• Writing to us at the contact address

Review of Personal Information

Site visitors may not access information we have collected and maintain about them
How to Access and Correct Personal Information

Consumers can access and request correction to this information by:

• Calling us by telephone at: (303) 750-9454

Additional Use of Personal Information


Requesting No E-mail Communication

You may receive e-mail messages from us about health topics that may be of interest to you, health and Web site-related news, upcoming events, special promotions, and other relevant information. If you do not wish to receive such email messages, please let us know by the following means:

• Unsubscribing using the unsubscribe form located throughout the web site

• Calling us by telephone at: (303) 750-9454

Requesting No Postal Mailings

You may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by the following means:

• Calling us by telephone at: (303) 750-9454

Requesting No Phone Communication

Persons who supply us with their telephone numbers on-line may receive calls from us regarding response to their information requests, orders they have placed on-line, or information regarding new products and services or upcoming events. If you do not wish to receive telephone calls, please let us know by:

• Calling us by telephone at: (303) 750-9454

Our Use of Cookies

Many Web sites now use “cookies” to provide useful features to their visitors by providing customizable and personalized services.A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. For example, a Web site may use cookies to store and sometimes track information about you, your preferences, or the pages you last visited. Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly. We use cookies on our Web site for the following purposes:

• Store and sometimes track visitor preferences

• To record past activity at a site in order to provide better service when visitors return to our site

• We will never link the cookie to your personal information and/or health-related information

Some Web sites require you to provide some personal information through a registration process in order to take advantage of certain Web site features and to access content areas. For example, a registration form might request your name, telephone number and e-mail address. You might also be asked to voluntarily provide a list of health topics that you are interested in so your Web site experience. Visitors can use this entire Web site anonymously, without registration.

Our Children’s Privacy Policy

We are especially concerned about protecting children’s privacy. We hope parents and teachers are involved in children’s Internet explorations. It is particularly important for parents to guide their children when children are asked to provide personal information on line.Our site does not feature information and services of interest to children 13 and under

Interactive Services and Tools

Interactive services tools such as health risk assessments, health-related calculators, and other technology-based features provide Web site users with a richer and more valuable experience. The tools can provide you with information that is customized according to your personal health background and needs. Some interactive tools may request identifying personal and health-related information in order to function. It is important for you to know how your information will be used when it is requested, for what purposes it may also be used, and if it will be shared with any other party. This site does not use interactive tools that ask you for identifying and health-related personal information.

Security of Communications

We recognize that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorized individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow Web sites to provide an increased level of security for your personal and health-related information when appropriate. We use the following practices on our Web site to enhance the level of security for communication and the transmission

of personal information:

• We use e-mail forms to allow our customers to ask questions about our services and programs. These are not hosted on a secure server. The possibility exists that unauthorized individuals may intercept email messages.

• We are not responsible for the privacy of e-mail messages except those stored in our system

• We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site

E-Commerce, On-line Donations, and Online Shopping

Purchasing items or making donations over the Internet usually requires you to provide your personal identifying information and credit card information on a Web site. Many people have become accustomed to on-line commerce as a time-saving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.We accept secure payment on our website indirectly via linking with a payment gateway hosted by Pay Junction.

Links to Other Sites

Our web site provides links that offer direct access to other useful or interesting web sites holding potential value to site visitors. Inclusion of the other sites by links does not imply any endorsement of the material or information on the other sites. Users are encouraged to review the privacy policy of each linked site before sharing personal and health-related information.

Changes in Our Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we have the following practices:

• We will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Preference for Future Use of Information

You may prevent your information from being used for purposes other than those for which it was originally collected by:

• Calling us by telephone at: (303) 750-9454

Web Site Contact Information

If you have questions about our privacy policy, or feel that this site is not following its stated information policy, please contact us.

Clinical Nutrition Center

5995 Greenwood Plaza Blvd., Ste 150
Greenwood Village, CO 80111

Telephone: (303) 750-9454
Modification Date

This privacy statement was last modified on January 17th, 2010.